DeFeet Custom

Create Your Custom Sock.



Our Process.

Step 1: Upload

Submit Your Artwork/Specs/Quantities.

Step 2: Review

We Produce Mockups & Send Back To You For Approval.

Step 3: Approval

Custom Design/Order Approval.

Step 4: Production

Your Custom Order Goes Into Production.

Step 5: Shipping

Your Custom Is Complete And Shipped To You.



No One Else Had Done It. DeFeet Pioneered The Custom Knit Sock Market.

In 1992, we started with one machine and an idea. The idea was to make a sock that breathed, wicked and fit better than any sock that came before, while also being far more durable. It wasn’t until that idea had been completely realized in the finished product that we began to show our socks to athletes. The socks were so superior to what was available, the demand was immediate. The DeFeet Custom Shop was born.

 



FAQs

Is there a minimum order?

Minimum order size for all custom products is 6 dozen (72 pairs).

Will I receive a sample first before you start production? Is there a setup or art fee involved?

Yes. Most of our customers approve off of the digital mock up but we do run a sample before production ever begins.  We can scan or send that sample to you before we start production, if you wish.  A $25 art fee is required before we start to knit up the physical sample.

Do you do computer mock ups? My logo is very complicated and I’m not sure how it will translate onto a knitted sock.

Yes. If we receive a logo that needs to be altered, we will process a computer generated sample with the modified artwork that we receive from DeFeet’s art department and email it back to you for your approval.

What types of payment does DeFeet accept?

DeFeet accepts Visa, MasterCard, American Express, PayPal or check.
Many of our customers have started to use PayPal Buyer Credit. This provides PayPal users up to six months to pay at zero interest. Another benefit to that is payments can be made by multiple accounts (team/club members) to pay their own portion of the total cost.
The best way to pay with PayPal Buyer Credit is to let us know that’s your preferred method, and we will invoice you for payment.

I’m paying with a credit card. Will I be charged the entire amount before you start on my order?

No. However, a half deposit will be taken before we start production. The remaining balance will be charged upon shipment.

I ordered 144 pairs of socks (12 dozen) from DeFeet in the past but I was only charged for and shipped 142 pairs. What’s that about?

DeFeet has a 5% over/under policy because not all socks will pass quality control. We only ship first quality product, so some orders will have a discrepancy in certain sizes. We will only charge you for the product we ship.

Do I have to pay extra if I want more colors?

No. DeFeet has a set price for the sock you want to order for your custom sock. Go crazy with color or keep it simple… you pay the same.

How many colors can I use in my logo?

Depending where your colors are located on a sock, you can have up to 6 colors. Your custom representative will let you know what we can do once we start on the artwork.

On my order, how many sizes do you offer?

DeFeet offers 4 sizes: SM, MD, LG, and XL. You don’t have to order all 4 sizes, but please order in multiples of 12 per desired size. We only offer two sizes for Slipstream shoe covers and Armskins arm warmers (SM/MD and LG/XL).

What format do I need to send my logo?

We prefer the highest quality (.ai, .eps, .jpg, .pdf), but we will accept anything. Whatever you have, we’ll make it work. If it’s on a bar napkin, and that’s all you have, then send it in!

Can I choose the cuff height on my custom socks?

Yes, We offer heights from 1 inch to 5 inches.

What products do you make that we can put our logo on?

The DeFeet Custom Shop can knit your design into any of the models in our line.

How do we know what these products are and their differences?

The best place to learn more about each specific sock design we offer is look at our Sockolgy page.

What makes the DeFeet Custom Shop better than any other place you can get custom products from?

Custom is where DeFeet started. The company was founded on the idea of making small amounts of custom products for the best athletes in the world.

Your logo and colors are not merely applied to existing products; your order is taken and crafted completely in-house from the finest raw materials available. We have a custom department staffed with artists who help with your order from concept to manufacturing. Professionals with decades of experience knit your order. Yours will be exact replicas of products with a rich heritage of 20 years of athletic accomplishment. DeFeet manufactures all of our custom products in house, so we control our strict quality guidelines. We don’t outsource any DeFeet knit product.

Are DeFeet socks really the most durable in the entire world?

Independent laboratory tests have now confirmed DeFeet manufactures the most durable sock by a wide margin. The DeFeet Aireator lasted 3009 cycles before failing. Our closest competitor lasted only 826. Amazingly, the DeFeet CUSH lasted for a NEW LABORATORY RECORD of three days and 57,986 cycles! That is more than THREE days on a testing machine that had never seen a sock last more than a day.

Do we make the most durable socks on the planet? Overwhelmingly, YES.

Have Questions?

To place an order, contact the Custom Shop directly by sending a message or call (800)688-3067.

    Please choose a department to route your request.